The Game | What Do I Do?
we are here to help, if you have any problems at all or just don't know
what to do, don't worry, just email us at
and we will be happy to help in any way we can.
From your own computer
is the easiest way to buy the game, most of the process is automated and
you can be playing the full version in a couple of minutes.
- Download the demo from our site or any of the popular mirrors and
then buy the full version license from Moonpod.
- Install the game on the computer you intend to play on, it will now
be playable in demo mode.
- Start the game and it will remind you it is in demo mode and give
you the chance to register. Make sure you have an active Internet connection,
from the first menu screen go to the register page and select ‘register
- You will then be taken to member
login at Moonpod, type in the email address used to register the
game and your customer password (can be found in the original email).
- Once logged in you will be taken to the customer panel, here you can
request a ‘response’ code.
- The game’s unique computer identifying ‘challenge’
code will be automatically entered for you, just click submit and the
‘response’ code will be immediately emailed to you. (If
it doesn’t appear just type it in manually or copy it from the
- Open the email and copy the code to the clipboard, then go back to
the in game ‘Starscape’ registration page and paste it in.
(Or just type it in manually). If it hasn't automatically, then hit
unlock and the game should now be running in ‘full version’
I don’t want to bother with registering
In this case
why not order a copy of the game on CD-ROM, there is a slight additional
charge to cover postage and packing. The CD-ROM version of the game is
locked to the CD itself so there is no need to register your computer
or request a ‘response’ code. Plus you get a lovely looking
CD and the piece of mind of knowing you always have a hard copy of the
I don’t have a permanent Internet connection
of the demo and install it on the computer you intend to play the game
on. Run the game, it will be in demo mode, go to the registration page
and note down the ‘challenge’ code. Now you need to get on
the Internet and buy the game, you can do this at a friend’s house
if they have a connection, or at school/ university/ work or even at an Internet
the net go to our web site and buy the game, you will need a credit card
or switch card or PayPal account. You will then be emailed your customer
password, it is important that you keep this safe. You can now log into
the member area of the site, type in your ‘challenge’ code
and you will be emailed a ‘response’ code. You can then go
back home and unlock the game using this response code.
If you have
used a temporary email account at a friend’s house or Internet café,
don’t worry, you can change your email address at any time in the
future. You just need to remember the customer password and the original
email address you used, with this information you can log into the members
area and change your details. So if in the future you change computer
you can re-register the game and keep on playing even though your email
address has changed.