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Server outage
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PostPosted: Thu Dec 15, 2005 3:46 pm    Post subject: Server outage

Our main server has experienced a catastrophic hardware failure, instead of repairing it we've had it replaced entirely. This has meant the site was down for a short time. We are sorry about that as we hate to inconvenience our community. Everything should be back to normal now.
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icarus
Troll
Troll


Joined: 01 Mar 2004

Location: Olympia Washington



PostPosted: Thu Dec 15, 2005 7:54 pm    Post subject: Reply with quote

get backup servers or something

i dont think i could live through another outage like that
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Shad



Joined: 08 Dec 2005
Posts: 16
Location: JAPAN



PostPosted: Fri Dec 16, 2005 5:26 am    Post subject: Reply with quote

catastrophic hardware failure? Confused

did someone get exceptionally hammered at the Moonpod Holiday Party and take a whiz on the mainframe? Very Happy
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Konedima
Grammar Police
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Joined: 25 Oct 2003
Posts: 1068
Location: Sydney, Land of Censorship



PostPosted: Fri Dec 16, 2005 9:20 am    Post subject: Reply with quote

Shad wrote:
catastrophic hardware failure? Confused

did someone get exceptionally hammered at the Moonpod Holiday Party and take a whiz on the mainframe? Very Happy
generally computers (especially expensive ones) have metal cases
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Fost
Pod Team
Pod Team


Joined: 14 Oct 2002
Posts: 3734



PostPosted: Fri Dec 16, 2005 3:36 pm    Post subject: Reply with quote

Hard drive & motherboard failure. Our hosts then set up another machine but for some reason that didn't come online for 48 hours.
Then I don't sleep for a day updating and configuring it.
Then you have to wait for dns to update +12-24 hours.

It's an awful situation - we seem to have had a run of bad luck with servers this year. We may switch to colocated servers nearby next year. then if something goes wrong, we can just drive round to the server and fix it.

Plus, we can put a 4 drive mirrored raid array into it, and about 800 fans!
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Konedima
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Joined: 25 Oct 2003
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Location: Sydney, Land of Censorship



PostPosted: Fri Dec 16, 2005 9:28 pm    Post subject: Reply with quote

at least i can say: thank god for backups!
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Anticheese



Joined: 17 Nov 2005
Posts: 159
Location: New Zealand



PostPosted: Fri Dec 16, 2005 10:50 pm    Post subject: Reply with quote

Dont thank god - Thank common sense
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Fost
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Pod Team


Joined: 14 Oct 2002
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PostPosted: Sat Dec 17, 2005 12:18 am    Post subject: Reply with quote

Anticheese wrote:
Dont thank god - Thank common sense

Thank who you like, but don't thank Ensim - who's backup system just doesn't work in a myriad of ways. In fact, at every stage, Ensim failed, even down to connecting to an ftp site to grab the backups, then culminating in the backups simply not working. We do of course make our own backups, and the database (containing customer info, the forum, etc) is backed up twice daily.
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