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Moonpod Homepage Starscape Information Mr. Robot Information Free Game Downloads Starscape Highscore Table
Delivery times for CD-ROM
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Atlas



Joined: 16 Aug 2007
Posts: 6



PostPosted: Thu Aug 16, 2007 3:00 am    Post subject: Delivery times for CD-ROM Reply with quote

How long should it take for a CD to be delivered to Australia? My invoice says that the game purchase was completed on the 16th July, so its been a month or so. Should I be worried? Is there any way I can check the shipping status?
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Poo Bear
Pod Team
Pod Team


Joined: 14 Oct 2002
Posts: 4121
Location: Sheffield, UK



PostPosted: Fri Aug 17, 2007 12:19 pm    Post subject: Reply with quote

Sorry about that. Post can sometimes be as quick as 3 days, but alas in the rare case it can be up to 28days. You've waited longer than that now so it looks like some naughty postman is probably sat in his canteen playing it Wink

I'll send out a replacement immediatley.

Could you just confirm your address by dropping us a line to supportATmoonpod.com

thanks...
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Atlas



Joined: 16 Aug 2007
Posts: 6



PostPosted: Sun Aug 19, 2007 3:59 am    Post subject: Reply with quote

I'll wait until I check the mail on Monday to send a confirmation address, just to make sure that Mr Postman stole my Mr Robot. Post can be really slow up here (I live in rural North Queensland.) I've received orders from the UK in quicker time than orders from Melbourne.

Thanks for the reply.
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Atlas



Joined: 16 Aug 2007
Posts: 6



PostPosted: Mon Aug 20, 2007 4:05 am    Post subject: Reply with quote

Gah! Still no CD. I sent a confirmation email just now.
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Poo Bear
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Pod Team


Joined: 14 Oct 2002
Posts: 4121
Location: Sheffield, UK



PostPosted: Mon Aug 20, 2007 8:18 am    Post subject: Reply with quote

A replacement is on its way.
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Atlas



Joined: 16 Aug 2007
Posts: 6



PostPosted: Mon Aug 27, 2007 3:54 am    Post subject: Reply with quote

Yay! Received my Mr Robot CD today. Thanks for the speedy response.
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